FAQs

Can Monette Naturals skincare products cure any skin issues?
We do not make any medical claims.   Our goal is to offer quality products for  your convenience, focusing on the very best ingredients with vitamins and minerals for smooth and soft skin.   Any other benefits from the use of our products are a plus and we hope that you share those experiences with us, like other customers have.  Please consult your Doctor with any skin issues.  We also recommend discontinue use if you experience any irritation from our products.

 

Do you have a nut free process?

We do not have a guaranteed nut-free process, although we work hard not to cross contaminate any products. 

 

Returns

What is your return policy?
You may return or exchange merchandise that has been unused or damaged for a full refund within 30 days of the order shipment date.  

 

Shipping

How long is shipping?
All orders are shipped within 1 to 2 business days. Tracking details are sent via email.

 

Who pays for shipping?
Shipping is paid by the customer and is automatically calculated in the online shopping cart. During   special promotions, we offer free shipping after a certain amount.  See top bar for shipping specials.

 

Wholesale

Do you offer wholesale ordering?

Yes, we offer wholesale ordering for store retailers or independent distributors only.  Please call or contact us .